crestspire Terms of Service

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Welcome to crestspire. These Terms of Service ("Terms") form a binding agreement between you and crestspire, governing your access to and use of our website, mobile platform, products, and customer services. By visiting our platform or placing an order, you accept and agree to comply with these Terms.

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1. Acceptance of Terms

Your use of any service offered by crestspire constitutes confirmation that you have reviewed, comprehended, and consented to be bound by these Terms, together with all laws and regulations applicable in the United States. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the legal age of majority under the laws of your state or jurisdiction.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, and non-commercial purposes. The following activities are strictly prohibited:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without prior authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling crestspire products for commercial gain without our express written consent.
• Account Security: You bear sole responsibility for safeguarding the confidentiality of your account credentials and for all activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Should an evident pricing or typographical error occur, crestspire may correct the mistake and revise or cancel any affected orders prior to dispatch, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference purposes only; customers with severe allergies should carefully review the labeling on the product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon product availability and order verification. We may limit order quantities or decline orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payment transactions are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@crestspire.rest within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on crestspire's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of crestspire and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, crestspire will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our total aggregate liability for any claim connected to a transaction will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any dispute or claim stemming from or connected to these Terms or your purchase must first be presented to crestspire's support team for informal resolution.

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9. Changes to These Terms

crestspire may revise or amend these Terms at any time. Significant changes will be announced by publishing the updated terms on our website. Your continued use of our website or services after any updates takes effect signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: crestspire
• Customer Support Email: support@crestspire.rest
• Customer Support Phone: 13108675214
• Physical Business Address: 5606 HERSHOLT AVE, LAKEWOOD, CA 90712, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST